Contact Information
Thank you for visiting Dailra. We value your feedback, questions, and inquiries. Our dedicated customer support team is here to assist you with order status, product details, returns, and any other concerns.
Corporate Identity and Registrations
- Store Name Dailra
- Legal Owning Entity 21GRAMSCAFE AND WHOLESALE PTY LTD
- Corporate Representative LINDA RINKER
- Australian Business Number (ABN) 30 641 483 909
- Australian Company Number (ACN) 641 483 909
- D-U-N-S Number 747048588
Customer Support Channels
- Customer Support Email care@dailra.shop
- Customer Service Hotline +61 468 268 331
- Official Registered Address 31 Harkin Rd, North Rothbury, NSW, 2335, Australia
- Support Hours Monday - Friday, 9:00 AM - 5:00 PM (EST)
Response Time Commitment
We strive to respond to all email inquiries within 24 hours on business days. If you reach out to us during the weekend or holidays, we will get back to you on the following business day.
Order Tracking and Delivery Support
Once your order has been shipped, you will receive a shipping confirmation email containing your carrier tracking number. If you have not received your tracking information within 3 business days of placing your order, please contact us immediately with your order number so we can investigate and maintain continuous product page and delivery availability.