Privacy Policy
This Privacy Policy describes how Dailra (the "Site", "we", "us", or "our"), operated under 21GRAMSCAFE AND WHOLESALE PTY LTD, collects, uses, and discloses your Personal Information when you visit or make a purchase from www.dailra.shop (the "Site") targeting markets in the United States.
1. Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information: Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. Purpose: to load the Site accurately, and to perform analytics to optimize our website.
Order Information: Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, Google Pay), email address, and phone number (+61 468 268 331). Purpose: to provide products or services to you to fulfill our contract, process payment, arrange shipping, and provide invoices and/or order confirmations.
2. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
3. Behavioral Advertising and Tracking
We do not engage in invasive tracking or sell your personal data. We use cookies to enhance your browsing experience, remember your shopping cart items, and ensure that our product pages remain continuously available and functional.
4. Your Rights under CCPA
If you are a resident of the United States (including California), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our customer support email: care@dailra.shop.
5. Security
We take security seriously. All personal information and payment details are encrypted using Secure Sockets Layer (SSL) technology to protect your data from unauthorized access or disclosure.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at care@dailra.shop or by mail at: 21GRAMSCAFE AND WHOLESALE PTY LTD, 31 Harkin Rd, North Rothbury, NSW, 2335, Australia.